Our Accessibility Commitment at Flowers Becontree Heath

Accessibility Statement for Flowers Becontree Heath

Our Promise to Accessible Flowers in Becontree Heath

At Flowers Becontree Heath, we are dedicated to providing an inclusive and accessible online flower ordering experience for all of our customers. We recognise the importance of accessibility and are committed to ensuring that customers of all abilities can easily browse, select, and order flowers online in Becontree Heath. Our goal is to remove barriers and make everyone feel welcome and supported throughout their online journey.

WCAG 2.1 AA Compliance

Our website has been developed in line with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These internationally recognised guidelines help us ensure our content is perceivable, operable, understandable, and robust for all users. We regularly review our website to maintain compliance, and we strive to address accessibility issues promptly as they arise. By following WCAG 2.1 AA, Flowers Becontree Heath is committed to making flower ordering accessible for everyone in the Becontree Heath community.

Screen Reader Compatibility

We understand that many of our customers rely on assistive technologies, such as screen readers, to access online services. Our website is designed to be compatible with popular screen readers, allowing users to navigate menus, review flower options, and complete their online orders easily. We use appropriate text alternatives and semantic HTML to support smooth navigation and communication of information for those using screen readers.

High Contrast Design for Easy Navigation

Ensuring good visibility and legibility is paramount for the best user experience. To support users with visual impairments or those who require enhanced contrast, the Flowers Becontree Heath website features a high contrast design. Our colour choices, font sizes, and clear headings help make pages easier to read and interact with, making the ordering process straightforward and accessible.

Ongoing Accessibility Improvements

We believe that accessibility is an ongoing effort, not a one-time project. Our team regularly reviews website feedback and conducts accessibility checks to make continuous improvements. If you experience any difficulty using the Flowers Becontree Heath website, please let us know. Your feedback is vital to helping us maintain an accessible service for everyone in the Becontree Heath area.

Contact Us About Accessibility

We value the input from all our customers and strive to address accessibility issues as quickly as possible. If you encounter barriers, have suggestions for improvements, or require assistance to complete your online flower order, please contact our team directly through the available contact options on our website. We are here to help ensure that everyone in Becontree Heath can enjoy a seamless and accessible experience when ordering flowers online with us.

Accessible Flowers Becontree Heath for All

Accessibility is at the heart of our values at Flowers Becontree Heath. Our efforts ensure that every resident in Becontree Heath can order flowers online conveniently, securely, and with confidence, regardless of ability. Thank you for choosing Flowers Becontree Heath — we look forward to serving you and making your online experience as accessible and enjoyable as possible.